Gaya APA
Buttle, Francis. (2007).
Manajemen Hubungan Pelanggan Customer relationship management : concepts and tools (Terjemahan : Arief Subiyanto).
Jakarta:
Bayumedia Publishing.
Gaya Chicago
Buttle, Francis.
Manajemen Hubungan Pelanggan Customer relationship management : concepts and tools.
Terjemahan : Arief Subiyanto
Jakarta:
Bayumedia Publishing,
2007.
Text.
Gaya MLA
Buttle, Francis.
Manajemen Hubungan Pelanggan Customer relationship management : concepts and tools.
Terjemahan : Arief Subiyanto
Jakarta:
Bayumedia Publishing,
2007.
Text.
Gaya Turabian
Buttle, Francis.
Manajemen Hubungan Pelanggan Customer relationship management : concepts and tools.
Terjemahan : Arief Subiyanto
Jakarta:
Bayumedia Publishing,
2007.
Print.