Gaya APA

Review, Harvard. (2011). Harvard business review on increasing customer loyalty . Boston: Harvard Business Review Press.

Gaya Chicago

Review, Harvard. Harvard business review on increasing customer loyalty. Boston: Harvard Business Review Press, 2011. Text.

Gaya MLA

Review, Harvard. Harvard business review on increasing customer loyalty. Boston: Harvard Business Review Press, 2011. Text.

Gaya Turabian

Review, Harvard. Harvard business review on increasing customer loyalty. Boston: Harvard Business Review Press, 2011. Print.